playexchange

playexchange App support

Contact
+91 8137499997

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number. Next, verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the time to pass, and if you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, provide your updated KYC details to the customer support team via email to transfer your account. This will help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play it without any problems.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are only possible for money earned through gaming, and bonus amounts are not eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank information. This will help facilitate a smooth and secure process. Your cooperation in providing these details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a process time of between 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can occasionally disrupt the otherwise efficient experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds for gaming and cannot withdraw them. The bonus funds earned through gameplay can be withdrawn, but not the bonus itself. This means you can access the rewards you earn from gaming with the bonus, just not the bonus money directly.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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